iSiS will be unavailable for planned system maintenance beginning at 4 PM Saturday, December 6th with a completion by noon on Sunday, December 7th.   

Please see the attached document for important information about changes which could impact your ability to access the ISIS application beginning on Monday, November 10th

Updated Browser Requirements Effective Monday Nov 10.pdf

iSiS will be unavailable for planned system maintenance from Friday, July 18th @6pm through Sunday, July 20th @12pm.  Please plan accordingly.  This upgrade will provide a new navigation menu that will replace the left-hand navigation menu previously used in the Student Application. The menu items and navigation paths will not change, but the look-and-feel of the navigation is notably different with subtle new features available to the user.

Credit Card Announcement


Beginning July 1, 2014, the University of Massachusetts Lowell will no longer directly be accepting credit cards or debit cards for payment of student tuition, and fees, room and board (if applicable).  The University does have a number of payment options available to students and their families.  Payments can be made by eChecks, check by mail, money order, bank check, international wire transfer, and monthly payment plan. 


The University has secured the services of TMS (Tuition Management Systems) to process all credit card/debit card transactions.  TMS accepts MasterCard, VISA, Discover or American Express.  There will be a 2.5% non-refundable convenience fee assessed to each credit card/debit card transaction.


Direct Deposit for Refunds

Great News!  You can now have refunds from UMass Lowell deposited directly into your bank account.

Once you set up direct deposit in iSiS Student Self Service, any monies owed to you, such as refunds for overpayment or financial aid excess amounts, will be deposited directly into the one bank account you have designated.

Think about the advantages:

  Quicker access to your money.

  No special trip to the Student Financial Services Office to pick up your check.

  No waiting for your check to come in the mail.

  No waiting in line at the bank or ATM to deposit your check.

  No worrying about a lost check.


Heres what to do:

  Make sure you have your banks routing number and your checking or savings account number at hand.

  Log into iSiS Student Self Service, click on Campus Finances, and then click on Enroll in Direct Deposit.

For detailed instructions, please see the attached documents or go to


Enrolling in Direct Deposit_JOBAID.pdf

Managing My Bank Accounts_JOBAID.pdf

Un-enrolling Direct Deposit_JOBAID.pdf


We have received reports from several faculty members who have been unable to access their iSiS class roster. 

To resolve this issue, please clear your web browser's cache.  Attached is a document that explains how to do this.


If you continue to experience issues, please contact the UML IT Help Center at 978.934.4357 or via email at

Please see the attached announcement from Kerry Donohoe, Registrar regarding the new FERPA tutorial in iSiS. FERPA_Notice.pdf

iSiS will be unavailable from 5pm on Saturday, October 19th  until 12pm on Sunday, October 20th for planned system maintenance. Please plan accordingly.

iSiS will be unavailable from 7am on Saturday, July 20th until 12pm on Sunday, July 21st for planned system maintenance. Please plan accordingly.

Please be aware that iSiS will be unavailable on Saturday, June 22nd from 5am to 6pm for a planned storage upgrade. 

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