December 2010 Archives

1/24 Update:  Change in locations for drop in labs


Attention Managers who Approve Student Employees 

The pay period beginning 1/16/2011 and ending 1/29/2011 will be the 1st pay period managers will have to approve student employee timesheets on line in HR Direct in order for the student employee to be paid.  The approval deadline for this pay period is Monday, January 31, 2011. Any student whose hours are not approved will not get paid on the February 4th check. 

All student contracts entered into HR Direct will automatically be assigned the security access to enter their timesheets online. Paper timesheets will no longer be used and all student employees will enter their time worked online in HR Direct.
Exception: Student Teaching Assistants and Research Assistants will not have to enter their time online.

Learning Opportunities

There are multiple ways to learn more about the time approval process.  See the "Information For.." pages for all the details.    Addtionally, we are offering drop in labs for any employee who has questions or needs training to either enter their time on line or approve employee’s time in HR Direct.              

Monday, January 24     

  • 9:00am-11:00am     Olsen 105
  • 1:00pm-3:00pm       Olsen 105 (changed from O'Leary due to class schedule conflict)

Friday, January 28      

  • 8:00am-4:00pm  Olsen 105


  • 8:00am-4:00pm   Olsen 105                                                                           

The following email was sent to all students on 12/1/2010 from the Information Technology office. 





It has come to our attention that your UMass Lowell student account password may have already expired or will expire shortly.   We have received numerous calls, indicating that multiple users cannot access university applications that utilize your student credentials.  Examples include:


·         Emergency Notification System

·         Wireless Access

·         Library Access

·         Access to 360/Apreso for lecture downloads






Per policy, your UMass Lowell password will expire 180 days after you reset it.   Since we migrated all student accounts to the new, larger Outlook Live mail platform beginning the last week of May 2010, some of you may have expired passwords already or will expire shortly.


Note:  Although you may be able to login to Outlook Live to access your email account, you will not be able to access the above applications if your password has expired.   The reason for this is that your mailbox is hosted at a Microsoft datacenter and they do not expire passwords – by design, since we synchronize your password with the university’s environmentWhile your “on-campus” password has expired, Microsoft hasn’t notified you.




If you are experiencing login issues to the above applications, you will need to reset your password in one of the two following methods:


1.       Browse to

o   Enter your full email address

o   Enter your current password

o   Enter your new password

Once your password has been accepted, it will take five minutes to synchronize with the Windows Live environment. We appreciate your patience.

Login to Outlook Live via to verify your new password.


2.       Call the University Help Desk at 978-934-4357

o   Be prepared to provide information to verify your identity

o   Once you obtain a new password, visit to reset it.


Future plans:


We understand this is an inconvenience to you, and we’re already working to prevent this confusion in the future.  In a few weeks, we will start sending out notices via email that your password will be expiring, starting two weeks from the date that your password will expire. This should give you ample time to change your password without a disruption in service.


Additionally, over the course of the next several semesters, Microsoft has stated that they plan to improve their notification functionality, and actively monitor your password expiration.  We don’t have a date for this yet, but once we do, we’ll make sure it’s implemented.




UMass Lowell Email Services

Office of Information Technology

Olsen Hall Room 100



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This page is an archive of entries from December 2010 listed from newest to oldest.

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