November 2010 Archives

 A Secret Even 007 Can Share:
How To Change Your Password In Collage


You don’t have to work for the CIA or MI-6 to keep secrets and have passwords. Everyone from James Bond to James Taylor has passwords, including all of us right here at UMass Lowell. Those of course include your password for Collage.

When you took Collage training you should have been assigned a log-in and temporary password. You may or may not have changed that password. U.S. Astronomer, Clifford Stoll once gave this very sound advice “Treat your password like your toothbrush. Don’t let anybody else use it and get a new one every six months.” This blog entry will show you how to change your password.

  1. Log in to Collage using your username and current password.
    The Collage log in page is on-line:
    Please make sure to save/bookmark/make it a favorite for future use.


  2. Once you are logged in, click on Preferences in the menu to the top right.


  3. A pop-up window should open. Once it does click on User.



  4.  This will give you the password change screen. Type in your old password followed by your new password and confirm the new password. Then hit apply.


  5. If you are successful you should see this screen saying your preferences have been updated.


  6.  Hit ok, and then close the original pop-up window.

  7.  Voila! Your password has been changed. It is also a good idea to log out and then log back in to Collage to make sure this work correctly.

  8. Please note the Collage Training Manual you should have received when you took the training also has these instructions listed on Chapter 1, Page 7. A pdf or word document of this manual is also available, if you’ve lost your copy. If you’d like one please e-mail



9. If you’ve forgotten or lost your Collage username and or password these can be recovered and re-set. Just please contact the Web Content Team via our hot-line at 978-934-3875 or e-mail:

10. One last reminder:  please make your password something you can remember but also something that won’t be easy for others to figure out. There are no restrictions on length or characters etc.


Dealing With Rejection! What does it mean when your task is rejected?


It’s not you it’s me. I just want to be friends. Thankfully you won’t have to worry about these dating-rejection clichés when it comes to Collage. (You won’t have to worry about a River Hawks Goalie rejecting your shot or task either).

Sometimes when you mark your task done and send it for approval it will be “rejected” for (whatever) various reasons and sent back to you. There are two ways to tell if your task has been rejected.

1. You’ll notice once you mark a task done the “State Name” changes from “edit” to “approve” on your Inbox and it will move from “Current Tasks and Notifications” to “Other Notifications”.

2. When a task is rejected it will appear back under “Current Tasks and Notifications” in your Collage inbox and will be back listed in “Edit” under “state name”.


Another thing to look for that is very important is what the message says under the task name when it is rejected – this will tell you - that (a.) it was rejected and (b.) why it was rejected – and what you need to fix before marking it done again and sending it back for approval. It’ll show who sent it back to you, as well.


You can also read these messages inside the task, and see that the task is in the “Edit” state.


It is important to read why the task was rejected and make the necessary changes before marking it done – that way your task isn’t rejected for a second time. In many cases the Web Content Team may just make changes and fixes to your pages rather than rejecting them, but in some cases they must be sent back to you. One way to avoid this is to make a Collage checklist of things to look for before marking your task done, outlined in this blog entry: Naughty or Nice - Making A Collage List and Checking It Twice.

If you don’t understand why your task was rejected, need further clarification or just need some help completing it as always we are here to help. You can contact the Web Content Team via e-mail: or by calling our hot-line: 978-934-3875 and we’ll do our best to help you.

You can also check the CMS Blog for help doing certain jobs:
There’s a written archive of all of the entries if you’d rather look at them this way than by searching:


About this Archive

This page is an archive of entries from November 2010 listed from newest to oldest.

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