Why Arenít My Changes Live?

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Web maintainers are usually anxious to see their changes live and make sure they are OK.

  • We approve tasks within 24 hours of receiving them during work hours. If the task is complex, weíll let you know it may take a little longer.
  • Deploys run every four hours throughout the day at 2, 6 and 10. Deploys can take a few minutes to several hours depending on how many changes there are.
  • If you donít see your changes within 24 hours, make sure that you are not looking at a cached page. To refresh the page, press CTRL + F5.

If youíve refreshed the page and you still donít see your changes, give us a call or drop us an email so we can check on it. Sometimes, thereís just plain human error Ė we forgot to approve change so itís not appearing on the live site. Or a computer problem Ė something caused the deploy to abort.

Have a topic youíd like us to discuss? Let us know or post it in the comments below.

 

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About this Entry

This page contains a single entry by Keough, Elaine published on May 18, 2009 4:04 PM.

Help Us Help You: Add Notes to Your Task was the previous entry in this blog.

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