Why Arenít My Changes Live?


Web maintainers are usually anxious to see their changes live and make sure they are OK.

  • We approve tasks within 24 hours of receiving them during work hours. If the task is complex, weíll let you know it may take a little longer.
  • Deploys run every four hours throughout the day at 2, 6 and 10. Deploys can take a few minutes to several hours depending on how many changes there are.
  • If you donít see your changes within 24 hours, make sure that you are not looking at a cached page. To refresh the page, press CTRL + F5.

If youíve refreshed the page and you still donít see your changes, give us a call or drop us an email so we can check on it. Sometimes, thereís just plain human error Ė we forgot to approve change so itís not appearing on the live site. Or a computer problem Ė something caused the deploy to abort.

Have a topic youíd like us to discuss? Let us know or post it in the comments below.



About this Entry

This page contains a single entry by Keough, Elaine published on May 18, 2009 4:04 PM.

Help Us Help You: Add Notes to Your Task was the previous entry in this blog.

Anchors Aweigh! Using Anchors to Help Page Navigation is the next entry in this blog.

Find recent content on the main index or look in the archives to find all content.

Subscribe to feed Subscribe to this blog's feed