Help Us Help You: Add Notes to Your Task

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 "I didn't know anyone saw my notes," is something we often hear from our Collage users. Usually after a phone call for clarification about their tasks.

Help us help you by keeping a few things in mind. 

1) There are several of us who approve tasks daily, so while you may have talked to one of us about an issue, the person approving your task may have no knowledge of that issue.

2) What seems obvious to you may not be obvious to us. More detail is better.

3) We can't easily tell what has been changed so let us know if you're just fixing a typo or overhauling the page.

How To Add Notes in Task

There are two places to add notes within a task. When you first create a task, it's called "description." This is also where you can "track task status" so you will receive an email when the task has moved to the next step, including any notes that the web communications staff wrote.

 

task notes 1.png 

 

When you click "done" there is another notes section call "Comment."

task notes 2.png

 

By clearly communicating what you're doing in the task, we'll be able to complete your task more quickly and more accurately.

 

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About this Entry

This page contains a single entry by Keough, Elaine published on April 29, 2009 2:21 PM.

What's With the Crazy Fonts? was the previous entry in this blog.

Why Arenít My Changes Live? is the next entry in this blog.

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